Contact Us

At NORWOOD, exceptional service is part of the experience

Whether you have a question about your order, delivery, sizing, or one of our pieces, our Client Care team is available to assist you

Client Care

📧 Email: contact@norwood.boutique

🕒 Response Time: Within 24–48 business hours, Monday through Friday

For inquiries regarding an existing order, please include your full name and order number so our team can assist you efficiently

Orders & Delivery

Our Client Care team can assist you with order status and tracking, delivery information, address corrections, and questions regarding an existing order

Please include your order number when contacting us at contact@norwood.boutique

Returns & Refunds

For information regarding returns, exchanges, or refunds, please review our Returns & Refund Policy

Should you require further assistance, our Client Care team will be pleased to guide you through the process

Product & Sizing Assistance

If you require assistance selecting the right size or would like additional information about a piece before placing your order, our team is available to help

We recommend contacting us prior to purchase whenever additional guidance is needed

Press & Partnerships

For press enquiries, collaborations, partnerships, or other business matters, please contact us at contact@norwood.boutique using the subject line

Business Inquiry

The NORWOOD Standard

At NORWOOD, we believe that quality extends beyond the pieces we create

Every enquiry is handled with care, discretion, and attention to detail — ensuring a refined experience from your first visit to the arrival of your order

Timeless by design — NORWOOD