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Contact Information — NORWOOD
Last Updated: August 2026
At NORWOOD, we are committed to providing a seamless and reliable customer experience.
If you have any questions regarding your order, shipping, returns, exchanges, products, or any other matter, our customer service team is here to assist you.
Customer Support
For all inquiries, please contact us at:
Our customer service team is available Monday through Friday.
We aim to respond to all inquiries within 24–48 business hours.
Order-Related Inquiries
To help us assist you as quickly as possible, please include your order number and the email address used to place your order when contacting us about an existing purchase.
For damaged, defective, incorrect, or missing items, please also include clear photos whenever applicable.
Important
Please avoid sending multiple emails regarding the same request, as this may delay our response time.
For information regarding shipping, returns, refunds, and exchanges, please refer to our Shipping Policy and Refund & Return Policy.
NORWOOD
Timeless style. Refined essentials.